Pricing / Sign-up

	Standard packages (per user)			Custom packages
Package:	1-30	31-60	61-100	101+ users
Setup	FREE	FREE	FREE	FREE
Monthly	£15 per user	£12 per user	£9 per user	£POA
Unlimited storage
Unlimited bandwidth
Off-site backup
Basic support
Enhanced support
Premium support
Secure Instant Messaging
Migration assistance	2 hour	4 hours	6 hours

Prices exclude VAT. See additional notes below.

Optional features		Price
	Enhanced support	£100 per month. FREE for systems with more than 60 users.
	Premium support	£150 per month. FREE for systems with more than 100 users.
	Secure Instant Messaging	£1 per user per month.
	On-site backup	£100.00 setup, then £50.00 per month.
	SSL server certificate	£50.00 per year

Notes:
• Shared Hosted CRM: Your CRM deployment will be resident on a server shared by other such customers. Each customer gets a dedicated appliaction and database on the server. We monitor and profile usage amongst customers to ensure that we have an optimal customer-to-server ratio. Usage is governed by our acceptable usage policy.

	Dedicated Hosted CRM packages
Package:	Basic	Professional	Premium	Custom
Setup	£310	£840	£2000
Monthly	£310	£840	£2000	Need something custom? We can deliver any server specification you require, together with custom software configurations. Also available: • Multi-site server deployment for resilience and DR • Bespoke SLAs » Contact us We partner with Dell to deliver enterprise grade hardware platforms that you can trust for your email provision.
On Tap CRM features
Included users	50	150	300
Maximum users	150	300	600
Extra users	£2.00 per month	£2.00 per month	£2.00 per month
Secure Instant Messaging
Server features
Server hardware
Processor	Intel Xeon 3.0Ghz1 x Dual Core processor	Intel Xeon 3.0Ghz1 x Dual Core processor	Intel Xeon 3.0Ghz2 x Dual Core processors
Memory	2GB	2GB	4GB
Storage	2x73GB RAID 1	2x150GB RAID 1	3x200GB RAID 1
Service features
24x7 support
Off-site backup
Unlimited bandwidth

Prices exclude VAT. See additional notes below.

Optional features		Price
	Secure Instant Messaging	£1 per user per month.
	On-site backup	£100.00 setup, then £50.00 per month.
	SSL server certificate	£50.00 per year

Notes:
• Free trial: Our 30 day free trial does not include dedicated servers listed on this page.
• Minimum contract: The minimum contract period for dedicated hosted CRM is 12 months.

	Server supplied by us			Server supplied by you
Package:	Basic	Professional	Premium	Package:	Custom
Setup	£310	£840	£2000	Installation	£800
Monthly	£310	£840	£2000
CRM features				CRM support costs
Included users	50	150	300	Basic Support	£5 per user per month
Maximum users	150	300	600	- or -
Extra users	£2.00 per month	£2.00 per month	£2.00 per month	Enhanced Support	£20 per user per month
Instant Messaging	£1 per user per month			Instant Messaging
Server features				Server requirements
Server hardware				Windows Windows Server 2000/2003, XP or Vista. Requires Apache or IIS. MySQL 5. PHP 5. Linux Most versions of Linux suitable. Compatible with Apache. MySQL 5. PHP 5.
Processor	Intel Xeon 3.0Ghz1 x Dual Core processor	Intel Xeon 3.0Ghz1 x Dual Core processor	Intel Xeon 3.0Ghz2 x Dual Core processors
Memory	2GB	2GB	4GB
Storage	2x73GB RAID 1	2x150GB RAID 1	3x200GB RAID 1
Service features				Optional extras
24x7 support				Premium support	£150 per month
Off-site backup
Unlimited bandwidth

Prices exclude VAT. See additional notes below.

Optional features		Price
	SSL server certificate	£50.00 per year

Notes:
• Free trial: Our 30 day free trial does not include dedicated servers listed on this page.
• Minimum contract: The minimum contract period for dedicated hosted CRM is 12 months.
• On-site installation: Remote access is required to install the software on your server. Contact us for on-site installations.