Ensuring your IP network is reliable and stable is crucial if you want to keep your customers happy and able to run their businesses without interruption or downtime. But a network’s ongoing maintenance can be a significant drain on your manpower and resources. Our outsourced NOC (network operations centre) removes the complication of managing your IP network and enhances the service you can provide to customers.

Based in our state of the art NOC facilities, our experienced engineers provide the technical expertise and hardware to ensure your network is running efficiently and reliably. They’re available 24/7 to provide remote support, and can also visit premises around London to provide a physical pair of hands.

Our outsourced NOC’s suite of services includes:

• Performance monitoring
• Major incident handling
• Routine system maintenance
• First line support desk for customers
• Trouble ticket handling and escalation
• Daily and monthly performance reports
• Database history reports
• Server fixes and replacement
• Remote data backup and restoration

Our outsourced NOC services are ideal for ISPs and Corporate businesses who want to extend their ability to manage their network but without the capital investment in equipment or expanding their IT department.

We provide the technical expertise and hardware to ensure the robustness and reliability of your IP network and enhance the service you’re providing to customers.