Customer relationship management (CRM) is a strategy that enables your business to harness your customer data more effectively and become more responsive and productive in how you operate. Microsoft Dynamics CRM is a package that is fully customisable to match your requirements and integrates seamlessly with other Microsoft Office applications.

Data on sales activity, pricing, and customer contacts can be easily imported into Excel for running reports and generating graphs to highlight the success of your business’ processes; whilst Sharepoint can be used to generate summaries of your performance in key areas and allow managers to drill through to identify what’s driving sales activity.

New marketing initiatives can be rapidly launched and customised from mail merging your Microsoft CRM information with Word or Publisher. Outlook becomes a much more powerful tool: your sales team can access customer histories, identify leads, and be more responsive to resolving issues from the additional data that’s seamlessly added to contacts’ information.

Our Microsoft Dynamics CRM service enables you to start using the software without the barriers of learning how to integrate it into your business or the upfront cost.

We provide secure hosting and 24/7 support for you to integrate Microsoft Dynamics CRM into your operations. You can access the software on any device with an internet connection and modules can be added to enable greater functionality and information sharing.

Our cost effective pricing allows you to scale your monthly subscription in response to the number of users and avoid the upfront cost of purchasing the entire package.

We’ll supply and customise Microsoft Dynamics CRM to match your requirements and turn your Microsoft office applications into more powerful CRM tools for shorter sales cycles, higher completion rates, and larger revenue growth.